Welcome to Iotplus Support

Proper Orientation of Wireless Antennas and Sensor Position

Adding Devices to Iotplus

ALTA Sensor Firmware Over-the-Air (FOTA) Updates

Understanding ALTA Sensor Data Logging

Trigger Sensors Aware State - State Change

How to Look Up a MAC Address

Sensor not Accepting Configuration Change - "Fields waiting to be written"

Configuring High Density Sensor Networks

Sensor State vs. STS

Duplicate Sensor Messages

If a Sensor in its Aware State for More than 48 Hours Does Not Trigger an Aware State Action

If Your Sensor Displays a "Short Detected" Error in Iotplus Online

If You See the Message "No Sensor Detected" Reported by Your Sensor

Link Mode Explained

How to Add Sensors After Your Gateway is Already Checking In

Sensor No Longer Checking In - Basic Troubleshooting

Environmental Factors Affecting Sensors

Adding Sensors to Trigger an Action

Sensor Not Connecting to Gateway

Glossary of Terms